Responsible Gambling

RESPONSIBLE GAMING POLICY

How Do We Commit to Responsible Gaming

Online casino gambling should always be seen as a form of entertainment. At the same time, there is a small percentage of people who are at risk of losing control of their gambling. Before you start playing, it is important to understand that gambling should never be considered a source of income or a way to pay off debts. It is wise to keep track of both the time and money you spend at online casinos on a daily basis.

If you feel that you are at risk of gambling for more money than you can afford, or if gambling is starting to interfere with your daily routine, we strongly recommend that you consider preventive measures. This could include setting limits on your gambling , using self-exclusion , or seeking help and support from independent organizations. You can also take a gambling addiction test to see if you are showing signs of gambling addiction.

Key Policy Points

1. Underage players

The Company does not allow persons under the age of 18 to open an account. Any minor who attempts to register, or any person who assists someone under the age of 18 to create an account, is in violation of our Terms and Conditions .

Measures to protect minors may include:

a. Never share your login details.
b. Do not enable the “remember password” feature on the login page. c. Do not give out card or bank details to minors. d. Install parental control software or internet filters if there are people under 18 in the household. Examples:

  • CyberPatrol
  • GamBlock ®
  • Solid Oak Software
  • Net Nanny

2. Gambling problems

Just like alcohol, shopping or computer games, gambling can also become a problem if it is not done in moderation. Signs of addiction can be difficult to detect in yourself and others – and do not always have to be about money. Gambling can sometimes become an escape from other problems or challenges, and the motivation can be on a subconscious level.

It is important to detect such behavior early before the financial or social consequences become too great. Fortunately, most people can gamble their entire lives without developing an addiction. However, if problems arise, professional help is available.

3. How do I know if I am at risk?

We have eight rules for safer gaming at iwildcasino11.org :

  1. Casino gambling is for fun – never as a career.
  2. Never chase losses by doubling your bets.
  3. Set a daily, weekly or monthly budget that is within what you can afford to lose.
  4. Do not gamble for money if you are drunk, under the influence of drugs, tired or depressed.
  5. Keep track of how long you are online and follow up on your bets at iwildcasino11.org.
  6. Take regular breaks to keep your mind clear.
  7. Set a budget before you start playing – and stick to it.
  8. Above all: have fun!

If you suspect that your gambling is becoming a problem, there are several services and websites that can help you. You can take a self-test via: BeGambleAware

4. Our services and tools

iWild offers several tools that can help you stay in control of your gambling.

We have implemented a number of security measures to ensure you can play in a safe environment. Your account is designed to provide you with a secure gaming experience.

When you play games that involve both luck and skill, you can never be guaranteed a win. Even if a coin lands heads ten times in a row, the probability is still 50% that it will land tails the next time.

To make your experience both safer and more enjoyable, we recommend that you use our limit setting tools. To enable them, please contact us via Live-Chat or send an email to [email protected] .

5. Track your gaming

In your account you can easily see a complete history of all the games and bets you have made. This makes it easy to keep track of how long you have been playing, how much you have bet and whether your gambling is at a healthy level.

6. Contact our customer service

All our customer service staff are trained in responsible gambling and are aware of the risks of gambling addiction. If you feel you are at risk of losing control, they can help you understand the tools you can use at iwildcasino11.org , as well as guide you to specialized organizations. You can reach us at [email protected] .

7. Self-shutdown

If you feel that you are becoming addicted to gambling, you should consider permanently cutting yourself off from all gambling. If you decide to stop playing at iwildcasino11.org, you can permanently block your account by contacting customer service at [email protected] .

If you would instead like to disconnect for a specific period of time, this can also be arranged via the same contact address.